Terms and Conditions
Our tours are a great introduction to Australian nature & wildernesses areas and are adventure learning journeys where our intention includes maximising enjoyment for all and engaging with the wonder of nature, and the places we visit, and the people we meet.
On our extended some journeys, we require permits to enter Aboriginal traditional and protected areas. We are travelling some routes that have been travelled for many thousands of years, and aim to remain flexible to maximise the experience for all, respecting local customs and protocols.
Always, our intention is to deliver great value for you – this is your journey. You are invited to share your intentions and objectives in joining us. This will provide clarity for you and will help us, and the people and communities we connect with to better deliver what you want.
Please complete the Booking Page or Booking Form and send to us online, or by email.
Thank you ….. Spirit Safaris
REVISED TERMS AND CONDITIONS RE COVID – as from 22 May 2022
Due to now all borders being open in all Australian states, and Covid restrictions being relaxed, and self responsibility being encouraged by Australian governments, PLUS insurance being available for Covid cancellations, we are reverting to our pre Covid Terms and Conditions – see below
Note if you cancel, or are delayed on your tour by Covid, we will not take responsibility for your associated costs of isolation, relocation etc. As always we highly recommend travel insurance.
Covid Travel Insurance is available for example at $49 for $4000 cover of isolation costs etc – see website here –
https://www.smartraveller.gov.au/CHOICE-travel-insurance-guide-COVID-19
We comply with COVID-19 compliance and cleaning conditions recommended by all states in which we operate.
Tailored tours are available for your family or group. We operate tours from 2 -4 passengers in Toyota Landcruisers or for families up to 7. We also can combine vehicles for convoys or larger groups.
General Terms and Conditions
General Conditions
1 The tour operator or agent reserves the right to vary or cancel tours or part thereof owing to extremes of weather or changes to conditions eg road closures or other circumstances to ensure safety and value to clients 2 Every effort will be made to keep to published departure times, connections, and itineraries, but no guarantee can be made and no compensation shall be payable if variations occur. 3 The operator reserves the right to substitute drivers and/or vehicles, or equipment, or subcontract suppliers as circumstances may require, or vary or cancel tours without prior notice. 4 Prices are in Australian Dollars and are subject to change. Prices are confirmed at time of booking. 5 The tour operator does not accept any liability for the acts, omission, defaults, or negligence of other operators, suppliers, wildlife parks, rides or any other service provider used in conjunction with these tours.
6 Smoking and the consumption of alcohol are prohibited on public passenger vehicles & aircraft. The operator reserves the right to exclude a passenger if he/she presents a danger to other passengers, or impairs their comfort, or if he/she commits an unlawful act. 7. I understand 4 wheel drive travel in remote areas can be dangerous and can lead to serious injury or death 8 The tour operator shall not be responsible or liable for death, illness or injury to any person, or loss of, or damage to any property or otherwise due to the operator’s or agent’s negligence nor for any inconvenience, delay, injury, accident, theft, or negligence caused to, or expenses incurred by, any passenger/ client however caused by or arising out of the provision of, or failure to provide services. 9 Tours are sold subject to conditions of the operator supplying the services & these General Conditions. 10 For multiday tours, a deposit of $300 or 25% per person (whichever is greater) is required to confirm the booking. Final payment to be made at least 60 days prior to departure. Cancellation Policy: Written notice is required. For multi day tours, cancellation up to 30 days prior to departure is subject to loss of deposit. Cancellation within 20-30 days of departure, loss of 50%. Less than 20 days 100%. Travel insurance is recommended and may compensate if variations are required. For day or short tours, cancellation by client and alternative tours not being available, cancellation fees may apply of 10% per day from 10 days prior to tour date depending on tour type/duration. 11 All travellers are advised to take out travel insurance in case of unforseen circumstances such as cancellation, missed connections, illness or lost luggage. 12. Early bird and Special price offers generally apply to tours over 8 days long, unless otherwise specifically stated.